Microsoft has mounted a identified concern inflicting Outlook Desktop shoppers to crash when sending emails from Outlook.com accounts.
These issues had been first reported on Microsoft’s group web site and different social networks by prospects saying they had been experiencing crashing points when utilizing Outlook.com accounts.
Based on reviews, restarting, repairing Outlook, reinstalling the applying, and creating recent Outlook profiles for impacted e-mail accounts failed to handle the problem.
“I’ve tried every thing (protected mode, new profile, restore pst, even as much as and together with a system restore to aim to roll again a earlier set up) to no avail,” one affected buyer stated.
The identified concern solely impacts Outlook for Microsoft 365 customers and people within the Present Channel (Preview) channel utilizing Outlook construct 17029.20028.
Microsoft says the identified concern has been resolved in Model 2311 Construct 17029.20068 and asks prospects to put in the replace by clicking “Replace Now” underneath File > Workplace Account > Replace Choices.
“In the event you disabled updates, be certain to re-enable updates by choosing File > Workplace Account > Replace Choices > Allow Updates,” Redmond stated.
Workaround additionally accessible
Regardless that some prospects reported they’d efficiently addressed this identified concern by reinstalling Workplace, Microsoft advises reverting to an earlier model as a short lived repair.
To revert, open a brand new Command Immediate window with administrator privileges from the Home windows search field, paste the next instructions, and hit Enter after every:
cd %programfilespercentCommon FilesMicrosoft SharedClickToRun
officec2rclient.exe /replace person updatetoversion=16.0.16924.20124Redmond additionally rolled out fixes for some customers affected by one other Microsoft 365 concern behind ‘One thing Went Fallacious [1001]’ sign-in errors, rendering desktop Workplace apps unusable for a lot of affected prospects.
These ongoing sign-in points influence these utilizing Excel, Phrase, Outlook, and PowerPoint for Microsoft 365, Microsoft 365 Apps for enterprise, and Workplace apps for iOS and Android, as Redmond confirmed over a month in the past.
Beforehand, it mounted one other Microsoft 365 concern behind vital delays when saving attachments in Outlook Desktop to a community share.
Earlier this 12 months, the corporate tackled varied different Outlook points, together with ones inflicting gradual begins and freezes throughout cache re-priming and blocking Microsoft 365 prospects from accessing emails and calendars.
