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ORBCOMM ransomware assault causes trucking fleet administration outage

ORBCOMM ransomware assault causes trucking fleet administration outage

9/15/23 replace added beneath.

Trucking and fleet administration options supplier ORBCOMM has confirmed {that a} ransomware assault is behind latest service outages stopping trucking corporations from managing their fleets.

ORBCOMM is a options supplier for freight corporations to handle fleets and monitor transported belongings. The corporate additionally gives Digital Logging Gadgets (ELD) that truckers use to log their hours to stick to federal security rules.

Since September sixth, ORBCOMM clients have reported that they can not monitor their transported stock or use Blue Tree ELD units, forcing truckers to change to paper logs.

As truckers can solely use paper logs for eight days out of each 30, truckers have been involved that they might be unable to drive their vans except they obtained a waiver.

Prospects have instructed BleepingComputer that ORBCOMM has not shared what was responsible for the outage and solely lately mentioned that they hope to revive providers by September twenty ninth.

After contacting the corporate, ORBCOMM confirmed they suffered a ransomware assault on September sixth that impacted the corporate’s FleetManager answer and Blue Tree product line.

“On September 6, 2023, ORBCOMM skilled a ransomware assault that’s briefly impacting our FleetManager platform and BT product line, which is utilized by a few of our clients to trace and monitor their transportation belongings. Upon discovering the problem, industry-leading exterior cybersecurity consultants have been retained to conduct an intensive investigation,” Michelle Ferris, Vice President of Company Communications, instructed BleepingComputer.

“Importantly, all of our different techniques and repair choices stay utterly operational, and clients are utilizing them as regular. We stay in touch with all impacted clients and can proceed to supply well timed updates as our restoration and investigation processes progress.”

Right this moment, the US Federal Motor Provider Security Administration issued a waiver permitting truckers to proceed utilizing paper logs till the service is restored and no later than September twenty ninth.

“Drivers utilizing the recognized ELDs might proceed to file their hours of service on a paper graph grid or logging software program, in accordance with § 395.8, till ORBCOMM notifies FMCSA that the malfunctioning Blue Tree ELDs have resumed service or by September 29, 2023, whichever happens first,” explains the FMCSA.

BleepingComputer has discovered that this outage has impacted a few of the nation’s largest freight transportation corporations as they can not monitor their fleets and stock.

Presently, it’s not identified what ransomware operation is behind the assault, and BleepingComputer was instructed that because of the ongoing and confidential nature of their investigation, no additional info might be shared.

Replace 9/15/23: After publishing the story, BleepingComputer discovered that an e-mail was despatched out to all ORBCOMM clients on the night of September seventh in regards to the ransomware assault.

In case you have any info on this assault or different assaults, you may contact us confidentially through Sign at 646-961-3731.

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