Permit Finish Consumer to Authorize
You may authorize the mixing at a person stage with their login credentials. The person authorization course of includes requesting permission for Kore.ai’s Shopify app to entry an entry token at runtime. It’s also possible to use the fundamental auth profile to let a person configure the mixing at runtime. See the step-by-step course of right here.
Set up the Shopify Motion Templates
After you have configured a Shopify integration, you may discover and set up motion templates.
Steps to put in motion templates:
- On the Integration Profitable dialog, click on the Discover Templates button to view the templates.
It’s also possible to click on the Skip for Now button to put in the Dialog Process templates later.
- Within the Integration Templates dialog, click on the Set up button to start the set up.
- As soon as the template is put in, click on the Go to Dialog button to view the dialog activity.
- As soon as all templates are put in, a dialog activity for every template is auto-created.
- Choose the specified dialog activity from the templates and click on Proceed. For instance, choose the Get merchandise by identify activity.
- When you click on Proceed, the dialog activity is auto-created, and the canvas opens with all required entity nodes, service nodes, and message scripts.
Utilizing the Shopify Motion Templates
You should utilize the Prebuilt Motion Templates out of your Shopify integration to auto-create dialog duties and take a look at them utilizing the Discuss to Bot possibility.
Supported Duties | Description |
Get order by ID | Retrieves the order particulars with an order ID from the system. |
Get orders by buyer ID | Retrieves orders utilizing the shopper ID from the system. |
Get merchandise by identify | Retrieves merchandise utilizing their names from the system. |
Get product by ID | Retrieves product particulars utilizing the ID from the system. |
Get merchandise by assortment ID | Retrieves merchandise utilizing the gathering ID from the system. |
Get variants by product ID | Retrieves product variants utilizing the product ID from the system. |
Let’s use the Get Order By ID motion for instance on easy methods to set up a Prebuilt Motion Template. This perform is necessary to inform the Digital Assistant which order the shopper is referring to when requesting an Order Standing replace.
Get order by ID
Steps to search out an order utilizing an order ID:
- Seek advice from the Putting in the Shopify templates part to put in this template.
- The Get Order by ID dialog activity is added with the next parts:
- getOrderbyID: A person intent to fetch an order by ID.
- orderID – Entity node for getting into the order ID.
- getOrderbyID Service – A chatbot motion service to get an order by ID in an exterior integration. Click on the Plus icon to develop to view the getOrderbyIDService chatbot motion part properties.
- (Non-compulsory)Within the Part Properties window, click on the Edit Request hyperlink to edit the request parameters as proven under:
So as to add a number of responses, scroll down and click on the +Add Response button:
By harnessing Shopify’s ecommerce capabilities, Clever Digital Assistants (IVAs) can securely deal with transactions, handle stock, and keep order historical past. This integration not solely simplifies the shopper journey but additionally permits for real-time order monitoring, immediate buyer assist, and personalised product ideas primarily based on particular person preferences. Utilizing API integrations, like Shopify, helps redefine the web procuring expertise, fostering buyer engagement, growing gross sales, and setting firms aside in immediately’s aggressive retail panorama.
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